Privacy Policy

Last updated: August 2026

MirKai LLC, doing business as MirKai (“MirKai,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit mirkaico.com, contact us, book a consultation, communicate with us, or purchase our services.

1. Information we collect

Depending on how you interact with us, we may collect:

• Contact and business information: name, business name, email address, telephone number, location, website, and preferred language.
• Inquiry and project information: messages, consultation details, business goals, requested services, project instructions, feedback, approvals, and communications.
• Scheduling information: appointment date, time, timezone, and information submitted through a scheduling provider.
• Transaction information: selected plan, invoice status, payment amount, renewal choice, and billing records. Payment-card details are processed by our payment provider; MirKai does not intend to store complete card numbers.
• Technical information: IP address, browser type, device information, operating system, referring page, pages viewed, approximate location derived from IP, timestamps, and website activity.
• Cookie and preference information: cookie choices, language preference, and other information stored through cookies or browser local storage when used.
• Communications: emails, telephone communications, WhatsApp messages, support requests, and records of our responses.

Please do not send Social Security numbers, complete payment-card information, medical records, government identification numbers, or other highly sensitive information through the website or WhatsApp.

2. How we collect information

We collect information directly from you when you submit a form, book a call, communicate with us, approve a proposal, or purchase services. We may also collect technical information automatically through the website and receive limited information from service providers used for scheduling, payments, hosting, analytics, communication, or security.

3. How we use information

We may use personal information to:

• Respond to inquiries and schedule consultations.
• Recommend, quote, provide, maintain, and support services.
• Communicate about projects, invoices, renewals, updates, and customer support.
• Process transactions and maintain business and accounting records.
• Operate, secure, troubleshoot, and improve the website.
• Prevent fraud, abuse, infringement, and security incidents.
• Enforce our agreements and protect our rights and the rights of others.
• Comply with legal, regulatory, tax, and accounting obligations.
• Send marketing communications when permitted; recipients may unsubscribe from promotional email at any time.

We do not use personal information for materially different, unrelated purposes without appropriate notice or consent when required.

4. How we disclose information

We may disclose information to service providers that help us operate our business, such as providers of website hosting, cloud storage, email, scheduling, WhatsApp communication, payment processing, analytics, security, professional services, and technical support. These providers may use information only for the services they perform for us or as otherwise permitted by their own terms and applicable law.

We may also disclose information:

• When required by law, legal process, or a valid government request.
• To investigate fraud, abuse, infringement, or a security incident.
• To protect the rights, property, safety, and security of MirKai, our clients, users, or others.
• In connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction, subject to appropriate protections.
• With your direction or consent.

MirKai does not sell personal information for money and does not provide personal information to unrelated third parties for their own direct marketing.

5. Payments

Payments are processed by a third-party payment provider. Payment information submitted to that provider is governed by its privacy policy and security practices. MirKai may receive transaction confirmations, payment status, billing contact information, and limited payment metadata, but does not intend to receive or store complete card numbers.

6. Scheduling, WhatsApp, and external services

If you book through a scheduling service or communicate through WhatsApp, the applicable provider may collect and process information under its own privacy policy. A WhatsApp message is not sent to MirKai until you choose to send it. Links to third-party websites and services are governed by their own policies, and MirKai does not control their privacy or security practices.

7. Cookies and local storage

We may use cookies and browser local storage for website operation, security, preferences, analytics, and other functions described in our Cookie Policy. Where required, nonessential technologies will be used according to the choices provided through our cookie controls.

8. Data retention

We retain information only as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining contracts and business records, resolving disputes, enforcing agreements, protecting security, and meeting tax, accounting, and legal obligations. Retention periods vary according to the type of information and reason for collection.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, transmission, storage system, or third-party service can be guaranteed to be completely secure. You are responsible for using appropriate caution when sending information online.

10. Your choices and requests

You may ask to access, correct, or delete personal information you have provided to us by emailing info@mirkaico.com. We may need to verify your identity and may retain information when reasonably necessary to complete a transaction, provide requested services, protect security, resolve disputes, enforce agreements, or comply with law.

You may unsubscribe from promotional email through the unsubscribe method provided or by contacting us. You may manage cookies through the website’s cookie controls, when available, and through your browser settings.

Depending on where you live and subject to applicable exceptions, you may have additional privacy rights. We will respond to verifiable requests as required by applicable law and will not unlawfully discriminate against you for exercising a privacy right.

11. Children’s privacy

The website is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

12. International processing

Our service providers may process information in the United States or other countries. Privacy laws in those locations may differ from those in your state or country. We use service providers and safeguards appropriate to the nature of the information and services involved.

13. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date. Material changes may be communicated through the website or another appropriate method.

14. Contact

Questions or privacy requests may be sent to:
MirKai LLC
Email: info@mirkaico.com