Terms and Conditions

Last updated: August 2026

These Terms and Conditions (“Terms”) govern your access to and use of the MirKai website and the purchase of services from MirKai LLC, doing business as MirKai (“MirKai,” “we,” “us,” or “our”). By using this website, booking a consultation, approving a proposal, paying an invoice, or purchasing a service, you agree to these Terms and any proposal, order form, invoice, or written scope that applies to your project.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use this website or purchase services. If you act for a business or organization, you represent that you have authority to bind it.

2. Services

MirKai provides website design and redesign, branding and visual-identity services, selected digital-marketing services, hosting and maintenance, and optional custom add-ons. The exact scope, price, deliverables, included revisions, support period, and timeline are stated in the selected plan, proposal, invoice, or other written agreement.

Services outside the agreed scope—including additional pages, revisions, copywriting, redesigns, custom features, integrations, translation, advertising, marketing services, or ongoing support—may require a separate quote and payment.

3. Proposals, pricing, and payment

Prices shown on the website may change before purchase. The price in an accepted proposal, checkout page, or invoice controls for that transaction. Unless stated otherwise, payment is required before work begins.

Clients are responsible for applicable taxes and approved third-party costs. Failed or late payments may delay work, delivery, launch, hosting, or support. MirKai may suspend services for nonpayment after providing reasonable notice when practicable.

Any recurring renewal begins only when the client selects or authorizes a recurring billing option. The client may prevent a future renewal by contacting info@mirkaico.com before the renewal date. Cancellation stops future renewal charges but does not create a refund for a period already paid, except where required by law.

4. Project start and delivery timeline

Work begins only after MirKai has received the agreed payment and all information, content, access, approvals, and materials required to begin the project. The delivery timeline is defined with the client at that point, based on the scope of the purchased plan and the approvals involved. MirKai then provides the first complete website for client review.

The agreed timeline does not necessarily include revisions, final approval, domain connection, publication, custom functionality, third-party approvals, add-ons, or delays caused by the client or an external provider. Final launch occurs after client approval and completion of any remaining requirements.

5. Client responsibilities

The client agrees to provide complete, accurate, and timely information, content, access credentials, feedback, and approvals. The client is responsible for reviewing names, contact information, prices, claims, policies, spelling, regulatory statements, and other business information before approving launch.

Client delays, incomplete materials, changing instructions, or delayed approvals may change the delivery date. MirKai is not responsible for errors the client approved or failed to identify during the review process.

6. Revisions, scope changes, and support

Each plan includes only the revisions and support stated in that plan or proposal. A revision means an adjustment to the approved scope; it does not include a new direction, additional page, redesign, new feature, new integration, or replacement project.

Additional work may be quoted separately. Post-launch support is limited to the support described in the purchased plan. Unless expressly included, new pages, redesigns, content creation, feature development, third-party troubleshooting, and substantial updates are not included.

7. Refund Guarantee

The advertised Refund Guarantee applies only to eligible Pro and Premium website plans. To qualify, the client must submit a written refund request to info@mirkaico.com within three calendar days after receiving the first complete website proposal and before requesting or beginning any revision. Accepting the proposal in the client portal also ends the guarantee: accepting unlocks access to the full site.

The guarantee does not apply to Basic, completed revisions, work outside the original plan, custom add-ons, third-party costs, domain or software charges, branding or marketing services, or work already approved or launched. After a refund is issued, the client may not use the refunded design, code, copy, concepts, or deliverables.

Except for this limited guarantee or where required by law, payments are nonrefundable once work begins.

8. Third-party services and fees

Projects may use third-party services such as domain registrars, hosting providers, payment processors, scheduling platforms, WhatsApp, email providers, analytics services, plugins, integrations, stock assets, or software tools. Their services are governed by their own terms, policies, availability, and pricing.

MirKai does not control and is not responsible for third-party outages, policy changes, account restrictions, rejected applications, price increases, data practices, or discontinued features. MirKai will identify known separate or recurring third-party fees before purchase when reasonably possible.

9. Domains, hosting, and renewal

When a domain is obtained for a client as part of a plan, it is intended for that client’s business, subject to full payment, registrar rules, and the applicable plan. The client must provide accurate registration information and cooperate with account verification or transfer requirements.

Hosting, SSL, maintenance, or related services continue only during the paid service term. If the client cancels or does not renew, MirKai may discontinue hosting and related services after the paid term ends. The client remains responsible for arranging future domain renewal, hosting, email, backups, or migration after service ends.

10. Client Content

The client retains ownership of original logos, trademarks, photographs, videos, text, business information, testimonials, and other materials the client provides (“Client Content”). The client grants MirKai a nonexclusive, worldwide, royalty-free license to host, copy, edit, resize, format, transmit, display, and otherwise use Client Content only as reasonably necessary to perform, maintain, support, and deliver the purchased services.

The client represents that it owns or has all permissions, licenses, releases, and consents necessary for Client Content and MirKai’s permitted use of it. The client must not provide illegal, deceptive, defamatory, infringing, harmful, malicious, or unauthorized content.

11. MirKai intellectual property

MirKai and its licensors retain ownership of their pre-existing materials and reusable elements, including source code, components, templates, frameworks, workflows, methods, design systems, technical structures, documentation, know-how, and tools (“MirKai Materials”).

After full payment, the client may use the completed website and final client-specific deliverables for the client’s business during the applicable service term. Ownership or delivery of editable source files, source code, development repositories, reusable components, or MirKai Materials is not included unless MirKai expressly agrees in a separate signed writing.

The client may not copy, resell, sublicense, reverse engineer, extract, or commercially exploit MirKai Materials apart from the permitted use of the completed deliverable.

12. Portfolio and testimonials

MirKai may display a completed project, business name, publicly available website link, or testimonial in its portfolio and marketing when the client has authorized that use or the parties have otherwise agreed. A client may contact info@mirkaico.com regarding future portfolio use.

13. Acceptable use

You may not use the website or MirKai services to violate law, infringe another person’s rights, distribute malware, obtain unauthorized access, interfere with website operation, impersonate another person, submit false information, or engage in fraudulent, abusive, or harmful activity.

14. Suspension, cancellation, and termination

MirKai may pause or terminate work or access for nonpayment, unlawful or infringing content, abusive conduct, security threats, material breach of an agreement, or failure to provide necessary cooperation. When practicable, MirKai will provide notice and an opportunity to address the issue.

Cancellation does not eliminate amounts already due. After the applicable service ends, the client retains its Client Content and rights in its domain, subject to registrar requirements, but does not receive MirKai Materials or source code unless separately agreed in writing.

15. No guaranteed results, and notice for trademark applicants

MirKai does not guarantee sales, leads, revenue, profitability, traffic, search-engine ranking, advertising performance, platform approval, trademark registration, legal compliance, or any particular business result. Educational information on the website is general information and is not legal, tax, financial, or regulatory advice.

This applies specifically to trademarks. MirKai provides web design and educational information only — not legal advice and not trademark filing services. A website does not guarantee USPTO acceptance or trademark registration, does not by itself establish use in commerce, and may or may not qualify as an acceptable specimen depending on requirements MirKai does not control. Confirm the requirements for your application with a qualified trademark attorney or with your filing provider before relying on any website for that purpose.

16. Disclaimers

To the maximum extent permitted by law, the website and services are provided on an “as is” and “as available” basis. MirKai disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. MirKai does not guarantee uninterrupted, error-free, or completely secure operation.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

17. Limitation of liability

To the maximum extent permitted by law, MirKai will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages; loss of profits, revenue, data, goodwill, or business opportunity; or damages caused by third-party platforms, client materials, client delay, unauthorized account access, or events outside MirKai’s reasonable control.

MirKai’s total liability arising from a specific service will not exceed the amount the client paid MirKai for that service during the twelve months preceding the event giving rise to the claim. This limitation does not apply where liability cannot legally be limited.

18. Indemnification

To the extent permitted by law, the client agrees to defend, indemnify, and hold harmless MirKai LLC and its owners, employees, and service providers from third-party claims, damages, liabilities, and reasonable costs arising from Client Content, client instructions, misuse of the services, violation of another person’s rights, or the client’s material breach of these Terms.

19. Force majeure

MirKai is not responsible for delay or failure caused by events outside its reasonable control, including internet or utility failures, hosting outages, cyberattacks, natural disasters, government action, labor disruption, illness, war, civil disturbance, or third-party platform failures.

20. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Before filing a claim, the parties agree to make a good-faith effort to resolve the dispute through written notice and direct discussion. Any proceeding that is not resolved informally must be brought in a court with proper jurisdiction in the Texas county where MirKai LLC maintains its principal office, unless applicable law requires otherwise.

21. Changes and severability

MirKai may update these Terms by posting a revised version and changing the “Last updated” date. Changes apply prospectively unless otherwise stated or required by law. If any provision is found unenforceable, the remaining provisions remain in effect.

22. Translations

A Spanish translation may be provided for convenience. If a translation conflicts with the English version, the English version controls to the extent permitted by law.

23. Contact

Questions about these Terms may be sent to:
MirKai LLC
Email: info@mirkaico.com